Return Policy

Return Policy

30-Day Money-Back Guarantee

We stand behind our products. If you're not completely satisfied with your purchase, you may return it within 30 days of the delivery date for a full refund.

Eligibility

To qualify for a return, items must be in new, unused condition — in their original packaging with all components included.

How to Return an Item

  1. Include your information — Place a note inside the package with your full name and return address.
  2. Mail the item to:
    Sugar Returns
    2626 Park Avenue, Apt 11H
    Bridgeport, CT 06604
  3. Provide proof of purchase — After mailing your item, do one of the following:
    • Forward your order confirmation email to [your email address]
    • Include a copy of your proof of purchase inside the package

Refunds

Once your return is received and inspected, your refund will be issued to the original payment method used at checkout (bank account, credit card, etc.). Please allow a few business days for the refund to appear.